All Systems Operational

About This Site

Hello there! Welcome to Synthetix's status page, where we keep you up-to-date on how our systems are performing. We know how important it is to stay connected and informed, and that's why we've created this page for you. If there are any hiccups in our systems, we promise to let you know right here. But don't worry, our team is working around the clock to make sure everything runs smoothly.

In case you run into any issues, our friendly support team is always here to help. Just raise a support ticket and we'll get back to you as soon as we can. We value your trust in Synthetix and are committed to providing you with the best possible experience.

Synthetix.Cloud Web Application Operational
Synthetix.Js / Embedded Widget Operational
Hosted FAQ Portal Operational
Knowledge-base Editor Operational
API Servers Operational
Live/Production Operational
Staging Operational
Sandbox Operational
API Documentation Operational
Single Sign On - Microsoft Azure Operational
Emails (MFA, Magic Links, Password Resets, Webhooks, Transcripts, etc.) Operational
Webhook Server Operational
Control Panel (Legacy) Operational
Cloud Services (3rd Party) Operational
NoSQL Databases Operational
Relational Databases Operational
Application Management Operational
Compute Servers Operational
Serverless Functions Operational
Data Stream Processing (Data Downloader) Operational
Caching Engine Operational
Data Streaming Operational
File Storage Operational
Outgoing Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 7, 2026

No incidents reported today.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Resolved - This incident has been resolved.
Oct 26, 13:00 GMT
Update - We are continuing to monitor for any further issues.
Oct 22, 12:47 BST
Monitoring - Synthetix is aware of the widely reported PHP remote code execution vulnerabilities CVE-2026-109618 and CVE-2026-109619.

Do we use PHP?
Yes. PHP is used in parts of our platform:

API stack (api.synthetix.com and related environments)
Knowledge base editor
Webhook proxy
Our operator UI (Synthetix Cloud) is a Vue.js application and does not run PHP.

Are we affected?
These advisories affect PHP installations that serve web requests. The PHP components listed above were in scope. We have applied the documented vendor patches to our affected PHP systems.

Impact on customers
We have identified no customer impact and have seen no evidence of exploitation against Synthetix services related to these vulnerabilities. No customer action is required.

Additional controls
Our internet-facing API stack continues to be protected by AWS Web Application Firewall (WAF) as an additional layer of defence. Patching remains the primary remediation.

We will update this page if anything material changes.

Oct 21, 20:45 BST

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.